PuckSurveys templates

Cinema regulars check-in

For independent cinemas and venues: whether the programme, the times and the place still suit the regulars.

The conviction read: the drift on 'fit around my week' is the regular who now comes once a month instead of once a week. The box office shows a dip, not a reason.

What's in the template

  • The programme has enough that I want to see. puck
  • Screening times fit around my week. puck
  • I find out what's on in time to plan for it. puck
  • The seats are comfortable for a full feature. puck
  • The place feels welcoming when I walk in. puck
  • This is still the first place I think of when I want to see a film. puck

Questions about this template

How often should a cinema send this to its regulars?

A few times a year, or after any change to screening times or the lineup. Use a fresh copy each round so each keeps its own results; comparing rounds shows whether the drift on 'fit around my week' is closing or widening.

What if regulars like the place but hedge on the last item?

Then the building is probably not the problem. Look at the lineup and screening time items first: regulars who still like the place but no longer think of it first have often been pulled away by a schedule that stopped fitting.